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At the time of purchase, the dealer must give you a signed, dated, correct comp of the used vehicle warranty. The length of the warranty depends on the mileage or the age of the vehicle. To calculate what your warranty is, click here. Your warranty is extended by one day for each day the vehicle is out of service for repairs, and by one mile for each mile it is driven while repairs are being made.

In addition, any repair to a covered defect during the warranty period has its own day warranty. That warranty begins the day the repair is completed and can continue after the initial warranty.

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A warranty extension chart can be found here. NOTE: The defects must occur during the warranty period. The vehicle must be returned to the dealer for repair no more than 5 business days after the expiration date of the warranty period. When counting business days, any part a business day counts as a whole day. If the dealer must order parts during a repair attempt, the days waiting for the parts to come in do not count towards the 11 business days. Up to 21 calendar days during the warranty period will not be counted toward the 11 business days; any day after counts towards the 11 days.

If the dealer refuses, the car is considered out of service and every day after the date of refusal counts towards the 11 business day warranty. The same rule applies if the dealer fails to take the vehicle within the three business days of a phone or written request for a repair. The dealer has the right to offer to buy back the call for the full repurchase price instead of making repairs. It is your responsibility to determine the refund amount!

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Click here for a chart on how to calculate your own. If the dealer chooses to repurchase, the offer must be in writing. From the day the offer is made you have 5 business days to determine whether or not to accept the offer. NOTE: If the dealer offers a full refund under the law and you refuse to accept it, you will not be entitled to further warranty repairs under the written warranty provided by the dealer.

If you are unsatisfied with the offer made by the dealer, you can ask the Office of Consumer Affairs to help calculate it. If they determine that the offer should be higher than the amount offered, the dealer may offer you that new amount or withdraw the offer of repurchase. If the offer is withdrawn, you are still entitled to warranty repairs and can apply for arbitration if applicable. Service contracts, glass etching, undercoating, and paint sealants are all unnecessary add-ons to help the dealership maximize its profits. Don't buy them. Get Your Financing Secured. Go to a bank or credit union and be approved for a loan before you go to the dealership.


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The dealer may even try to beat their rate. Visit a Mechanic. Don't let the dealer tell you they've inspected the car for you. Take the vehicle to a qualified mechanic that routinely does automotive diagnostic work. Skip Extended Car Warranty.

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Surveys show it is rare that the premium you pay will equal the amount of a paid repair claim down the line unless you choose a model known to have a troubled reliability history. Browse Car Ratings by Type. Small cars. Pickup trucks. Luxury cars. Sports cars. All Cars A-Z. Popular Cars. Honda CR-V. Toyota Higlander. Subaru Forester.

Toyota Camry. Audi Q7. Honda Accord. Mazda CX Toyota RAV4. Kia Sorento. Ford F Buyer Beware. Not a member? Need further assistance?

Please call Member Services at Join Consumer Reports. Already a member? Welcome to Consumer Reports. You now have access to benefits that can help you choose right, be safe and stay informed. Get Started. Used Car Buying Guide. Sharing is Nice Yes, send me a copy of this email. Send We respect your privacy.

Oops, we messed up. Try again later. Last Updated: June 26, Buying and Choosing a Used Car. View All. Focus on Reliability. Narrow your shopping list by targeting models known for reliability, a virtue that becomes more important as a car ages and falls out of warranty.

Know the Value of the Vehicle.

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Condition, mileage, age, equipment levels, and the region all affect vehicle value. Know the true value of your candidate car, regardless of what the seller is asking. Be Wary of Costly Add-Ons. Service contracts, glass etching, undercoating, and paint sealants are all unnecessary add-ons to help the dealership maximize its profits. Don't buy them.

Car Reviews

Get Your Financing Secured. Go to a bank or credit union and be approved for a loan before you go to the dealership. The dealer may even try to beat their rate. Visit a Mechanic.